Cancellation Policy

Cancellation Policy

Non-Refundable Refund Policy:

  1. All library membership fees are non-refundable.
  2. Once membership fees are paid, they cannot be refunded under any circumstances.
  3. Fines accrued due to late returns, damages, or lost items are non-negotiable and non-refundable.
  4. The library does not offer refunds for any materials borrowed, including books, DVDs, audiobooks, or other resources.

Exceptions:

  • In the event of a billing error by the library, refunds will be processed upon presentation of valid proof of overcharge within 30 days from the date of the transaction.
  • Refunds for fees or fines will not be issued for materials returned after the refund request is made.

Contact Information: For inquiries or clarification regarding this non-refundable refund policy, please contact to support department at support@thetraderslibrary.com